What transportation services are available for veterans?




Veterans can receive transportation to and from doctors' appointments at United States Department of Veterans Affairs (VA) health care facilities as well as authorized non-VA appointments. These rides are provided by the VA along with the programs for travel-cost reimbursement and special programs for highly rural 


The Beneficiary Travel program is a program for which veterans need to be eligible.


If they are found to be eligible than all travel cost to and from a VA medical facility when using transportation other than pre-arranged VA transportation.

This program also has an inclusion for special mode transport for people with special needs.


Veterans may be eligible to use buses or taxis, depending on the conditions of travel.

Highly Rural Transport Grants are awarded to rural areas where there are less than seven people per square mile.


The grants are given to transport companies who will then assist veterans to get to and from their appointments.


If the area is still very rural, but has more than the seven people per square mile, veterans still have assistance options.


Along with the government provided travel options, veterans can use programs like DAV, which are privately run businesses.


The company specializes in transporting veterans to their appointments and have donated vehicles to VA medical facilities to help with getting veterans to their appointments also.


Dart-Des Moines Area Regional Transit Authority


Dart's Address


620 Cherry Street

Des Moines, Iowa 50309



Dart Customer Service



Dart Email


Please call 515-270-2797 to arrange transportation.  


Free Rides (no cost to Veterans)

Being provided to medical appointments, store, and social events.


Please call 24 hours in advance to arrange to be picked up.


DART Paratransit service is provided for senior citizens and persons with disabilities living in Polk County who are functionally unable to independently use the regular DART bus service all of the time, temporarily or only under certain circumstances. Paratransit service is door-to-door and wheelchair accessible. 


DART Paratransit Eligibility

Transportation is provided for low income disabled citizens 18 and older, who are unable to use the city bus for necessary trips. Individuals will be considered for trips to medical appointments, grocery store, and once a month miscellaneous trip. Income eligible dialysis patients who have no transportation may also apply. 


To check on eligibility and/or apply call Polk County (515) 286-3484 or DART Paratransit at (515) 283-8136.


If approved, the customer rides DART Paratransit at no charge. The funding agency may restrict the rider to certain types of transportation, such as medical appointments, work or grocery shopping.

Polk County Adult Services does not fund employment or school transportation.